Emergency Contact Preparing for the European Accessibility Act (EAA) Home Latest updates News Preparing for the European Accessibility Act (EAA) 12 Jun 2025 Download article PDF Sign up for alerts As the marine insurance sector evolves, it is critical for us all to stay ahead of regulatory changes that impact operations and customer experiences. One such transformative regulation is the European Accessibility Act (EAA) , set to reshape the way businesses provide digital services. What is the European Accessibility Act? The EAA aims to ensure that products and services within the European Union (EU) are accessible to people with disabilities. It establishes clear accessibility requirements for various sectors, including transportation and digital platforms. With an implementation deadline in 2025, companies operating within the EU—including those in marine insurance—must align with these standards to ensure compliance and inclusivity. The level of impact will be dependent on the company’s operating model and therefore individual assessments must be undertaken. However, to assist Members and Brokers the following highlights some of the key impact areas as a result of the EAA: 1.      Company Websites Company website serve as a vital touchpoint for customers. The EAA mandates that websites: Meet WCAG 2.1 AA standards (Web Content Accessibility Guidelines). Provide alternative text for images, captions for videos, and easy navigation structures. Ensure compatibility with various assistive devices and technologies. Brokers who rely on the Clubs’ website for policy details, claims processes, or loss prevention advisories will benefit from improved accessibility, increasing their ability to serve our Members effectively. 2.      Digital Tools Digital tools are essential for shipowners and transport operators to manage schedules, communicate delays, and provide travel updates. Under the EAA, these apps must be designed to: S