Issue 21 contains: To establish better co-ordination within the bridge team, Princess Cruises has adopted a concept used in aviation; A master's take on how to make information management more effective; Information Management -- bringing it all together; Will e-Navigation help officer of the watch manage information?; Shipboard IT and communication systems.....Keeping the crew happy; Pre-paid phone system, SMS and other facilities onboard will enhance crew performance; e-Maritime -- Its contribution to the human element And more