Emergency Contact Seafarers working on cruise ships and ferries rank among the unhappiest in the industry, new reports shows Home Latest updates News Seafarers working on cruise ships and ferries rank among the unhappiest in the industry, new reports shows 6 Aug 2019 Download Sign up for alerts LONDON, AUGUST 6, 2019 – The latest Seafarers Happiness Index report, published yesterday by The Mission to Seafarers, has revealed that seafarers working onboard cruise ships and ferries rank among the unhappiest in the industry. The report, which is produced in association with leading mutual P&I insurer the Shipowners’ Club, is based on the responses of thousands of seafarers across the global maritime industry. The latest report showed that cruise and ferry crews had an average score of 5.3/10 on their general happiness level - 15 per cent less than the global average across all vessel types, which stands at 6.27 this quarter. Happiness levels for those working on tankers, bulk carriers and container ships were all close to the global average, coming in at around 6.3/10. Seafarers on dredgers were the most satisfied, according to the data. However, the percentage of respondents serving on this vessel type was relatively low. Across all vessel types, four key issues emerged from the survey responses in this three-month period: delayed payment of wages; decreased shore leave; workload stress caused by smaller crews onboard; and a lack of understanding from shore staff with regard to seafarer welfare issues. At the same time, concern around seafarer abandonment continues to grow, with many seafarers expressing a sense of vulnerability following a number of recent incidents around the globe. The Mission also received a number of troubling reports of aggression, violence and bullying against female seafarers. On the positive side, seafarers’ happiness levels with their ability to keep in contact with their family when at sea rose this quarter. This is an encouraging indica